Conference Office Survey

1. Please indicate your place of employment ? Required Question

2. How often do you orgainse events/seminars/ conferences/ summerschools ? Required Question

3. How would you rate the following services provided by the Conference/Catering Office Required Question

	Excellent	Good	Average	Poor	Very Poor	Not Applicable
Formulation of conference bid
Preperation of conference budget
Pre-conference planning
Co-ordination of accommodation, catering and venue requirements
Conference/event management

4. Please indicate the accommodation used, if any ? Required Question

5. How would you rate this accommodation in terms of the following ?

	Excellent	Good	Average	Poor	Very Poor	Not Applicable
Reception/check-in
Knowledge/friendliness of staff
Cleanliness of accommodation
Value for money

6. Please indicate the caterer used, if any ? Required Question

7. How would you rate this caterer in terms of the following ?

	Excellent	Good	Average	Poor	Very Poor	Not Applicable
Choice of menus
Speed and efficiency of service
Food presentation, flavour and quality
Professionalism /friendliness of staff
Value for money

8. Please indicate the venue(s) used, if any ? Required Question

9. How would you rate this venue(s) in terms of the following ?

	Excellent	Good	Average	Poor	Very Poor	Not Applicable
Ambience/decor
Cleanliness of venue
Quality of audio/ visual services
Value for money

10. Please indicate the sport facilities used, if any ? Required Question

11. How would you rate the sport facilities in terms of the following?

	Excellent	Good	Average	Poor	Very Poor	Not Applicable
Ambience/decor
Professionalism / friendliness of staff
Cleanliness
Value for money

12. Have you used the on-line web-site www.conference.ie? If no, go to Q 14.
Required Question

	Yes
	No

13. How would you rate the website in terms of the following ?

	Excellent	Good	Average	Poor	Very Poor	Not Applicable
User-friendliness
Design and layout
Informantion content
Ability to process abstract submissions
Ability to process delegate registrations
Quality of information on final reports

14. General satisfaction with the services provided by the Conference /Catering Office. Required Question

	Very satisfied	Satisfied	Neutral	Not satisfied	Very dissatisfied	Not applicable
Overall, how satisfied are you with the co-ordination services provided by the Conference/Catering Office ?

15. Do you have any suggestions for improvement of services ? Required Question

16. Are there any other events which you would consider hosting on campus ? Required Question