Page One
1.
How satisfied were you with Destinations' customer service?
Very Unsatisfied
Unsatisfied
Undecided
Satisfied
Very Satisfied
2.
What did you enjoy most about your experience with Destinations?
3.
How likely are you to use Destinations again?
Highly Unlikely
Unlikely
Undecided
Likely
Highly Likely
4.
How likely would you be to recommend Destinations to friends and family?
Highly Unlikely
Unlikely
Undecided
Likely
Highly Likely
5.
Are you planning a trip within the next 12 months?
Yes
No
6.
What destinations interest you?
7.
How often do you see yourself traveling?
Less than once a year
Once a year
Twice a year
More than twice a year
8.
Do you book travel exclusively with Destinations?
Yes
No
9.
What would make you book more travel with Destinations? (ex: incentives, loyalty program, etc.)
10.
Did you know you can book travel on the Destinations website (www.mydestinations.travel)?
Yes
No
11.
When planning travel, what resource do you think of first?
Destinations
Discount Travel Clubs
Online Travel Websites
Other Local Travel Agencies
Other
12.
When booking with travel resources other than Destinations, what makes you book with them? (Check all that apply)
Ease of Use
Price
Referral
I always book with Destinations
Other
13.
How did you hear about Destinations?
Radio
Local Magazine
Website
Newspaper
Friend or Family
Community Involvement
Sandals Car
Other
14.
How would you like us to contact you? (check all that apply)
Phone
E-mail
Mail
Other
15.
How often would you like to hear from us?
Once a month
Quarterly
Twice a year
Annually
16.
Comments or suggestions on how we can improve:
17.
What is your gender?
Male
Female
18.
What is your age?
18-24
25-34
35-44
45 and older
19.
Please tell us about yourself:
First Name
Last Name
Street Address
City
State
Postal Code
Email Address
Phone Number
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