Study Objective: To ensure organizational health and competitiveness, biopharmaceutical and medical device executives must identify optimal staffing and resource levels. This benchmark study will provide sales leaders with important benchmarks on the optimal size of U.S. Sales Support groups. It will provide actual activity and headcount benchmarks to allow sales leaders to assess their efficiency level relative to competitors.
Study results will be normalized by departmental budget and size of organization.
Invited Participants: Managers, directors and vice presidents involved in US sales management, U.S. sales operations, U.S. sales administration and U.S. sales and marketing support services. Participants should fill out sections of this survey as they are able. If there are areas about which you cannot comment, leave these areas blank.
Benefits for Participation: All survey participants will receive the complete BLINDED findings and analysis in several weeks. To ensure confidentiality, company data will be aggregated without association to company names or references.
Expected Time Commitment: 10 minutes.
U.S. Sales Support
Activities that support the U.S. field sales organization, including the following U.S. Sales Support activities:
Expense report administration
Field reporting (e.g. call averages)
Sales communications (message dissemination, logistics and field inquiries)
Support staff that manage fleet, telecommunication and sales force automation vendors
: If you have any questions regarding this study, please contact Cameron Tew at (919) 767-9246 or CTew@best-in-class.com